"As a director I am acutely aware that a large proportion of my company's spend on training is wasted. The trouble is, this cannot justify not doing it. I constantly need to upgrade the skills of my staff and I need to train people for reasons of culture and staff retention.

"No I don't want to reduce the amount of training we undertake, I want it to work!

"There is nothing wrong with the training itself - the problem appears when delegates come back to the workplace. Our staff are busy, as are their managers. While managers would like to

sit down with their staff, find out how the training went and set some relevant objectives to ensure that they applied what they learnt, they often don't remember to do it.

"We are all too busy. I cannot remember who is doing training at any time far less support it!

"But with MIM Performance Manager my managers and I have all this information highlighted at just the right time. We are prompted to do all those things we would really like to do to support our staff in their training and development."